Privacy Policy

Your privacy is important to us. We want to ensure that we are as transparent as possible in informing all our supporters how we capture data, store it, and most importantly, use it.

Building and Construction Foundation (BCF) is  committed to protecting and securing the privacy and confidentiality of your personal information. If at any point you want to know more about our policy, or are  worried about your own details, or have suggestions on how we can improve our practices, please contact us via info@buildingandconstructionfoundation.org.au

Importantly, BCF is bound by the Privacy Act 1988 (Cth) (Privacy Act) and the privacy
provisions of other applicable legislation. In particular, BCF must adhere to the Australian
Privacy Principles in relation to collecting, holding, using, disclosing, securing and allowing access to your personal information.

This Privacy Policy provides information about how we manage the personal information we
collect, hold, use and disclose. Any personal information collected by us is covered by this policy, so it is important to us that the following information is easy to understand. We will
review this policy from time to time and always have this policy publicly available through our
website.

Thank you for supporting BCF and taking time to read the following.

Your personal information
Definitions are important. “Personal information” is information or an opinion about an
identified individual, or an individual who is reasonably identifiable:
• whether the information is true or not; and
• whether the information or opinion is recorded in a material form or not.

The kinds of personal information collected by BCF may include the following:
• the names, contact information (i.e. mailing address, phone number and email address), date of birth, gender and financial information (i.e. bank account or credit card details) of our supporters and support recipients;
• details of supporters’ support history, emails, letters and other interactions with BCF;
• the names, contact information and employment and academic history of potential staff or volunteers; and
• the names and email addresses of persons who subscribe to our emails.

We may also collect and hold sensitive information of our staff, Board members and
volunteers or prospective staff and volunteers, including completed police checks and
medical and dental information.

How we collect personal information
There are a number of ways we collect data. BCF usually collects your personal information directly from you when you provide it by email, through our website, through an online form, by telephone or through a sponsorship or donation to BCF.

We sometimes use third parties to fundraise on our behalf and engage with ambassadors that promote the work of BCF. These third parties will also collect your personal information
directly from you when you provide it over by email, through our website, in person or over the telephone. Importantly, third party organisations based in Australia are also bound by
the Privacy Act and Australian Privacy Principles.

If someone makes a donation or agrees to a sponsorship on your behalf and asks that you
receive information about their donation or sponsorship, we will collect the personal
information they provide about you.

We also collect personal information from public records, such as telephone directories, lists and third party surveys, which we purchase for direct marketing and telemarketing, which
you have agreed to be on. When it is necessary to collect your personal information,
including from a third party, we will take such steps as are reasonable in the circumstances to ensure that you are notified in compliance with the Privacy Act.

BCF will not collect, hold, use or disclose sensitive information (including financial information, health information or criminal records) about you unless you give us your consent to do so, or where we are required to disclose by law.

If you wish, you can remain anonymous or use a pseudonym when you contact us and if you make a donation or commit to a sponsorship. We will respect your anonymity. If you choose not to provide us with your personal information, we may not, for example, be able to
provide you with an official receipt, or assist you fully with your query or complaint.

Cookies, our website and your privacy
In order to understand how people arrive at the BCF website and related social media platforms and how they use these platforms, we rely on cookies provided by third parties. This enables us to assess the effectiveness of our online advertisements. We may also use your browsing history on the BCF website to send related messages on our work and programs. Cookies do not reveal personal information, such as your name, address, phone
numbers or email address. You can adjust your browser to disable cookies, but this may
restrict your ability to access certain areas of our website.

How we store personal information
BCF understands the importance of protecting your personal information from misuse, loss or unauthorised access or use and will take all reasonable steps to ensure that your personal information is secure.

BCF holds your personal information securely through physical and electronic means. We have restricted physical access to our offices, hard copy files are stored in secure cabinets
and store rooms, and staff are trained in our privacy procedures. We use security encrypted response forms to protect the personal and financial information you provide us over the
Internet and secure online payment systems, our in-house IT system is secured with a
firewall and anti-virus scanners, your information is stored in secure databases and only authorised staff have access to your information and only when it is required.

BCF will destroy or de-identify your personal information when we no longer need it for the purpose for which it was collected, unless the law requires otherwise. If you send us your personal information when we don’t ask for it we will determine whether or not the
information is related to one or more of our activities. If the information is not relevant to what we do, we may destroy or de-identify the personal information if it is lawful and reasonable to do so.

How we use your personal information
We use your personal information to carry out our charitable, support and related activities.
For example, we use your personal information to:
• process any sponsorships or donations you may send to us;
• send to you information about BCF including newsletters, updates and information on our programs and grants;
• update you if we have information that may affect your support;
• confirm who you are when you contact us;
• keep you informed about our work including by email, SMS, mail or telephone;
• respond to your questions, comments, compliments or complaints;
• circulate questionnaires and feedback forms to improve our services;
• analyse sponsor and donor activity in order to improve our effectiveness including for
quality assurance; and
• report on our activities including producing our Annual Report.

BCF relies on the generosity of our sponsors and donors to carry out our mission. Therefore, we may also use your personal information for direct marketing purposes to promote our upcoming events, projects or other activities. However, where we do use your information for this purpose, we will always provide a simple means for you to opt out of receiving these
communications.

Opting Out
If you wish to opt out of communications you are currently receiving, use any of the clear links that we provide in all our digital communication (like SMS or email) simply email at
info@buildingandconstructionfoundation.org.au

Disclosing your Information
We acknowledge that who we share your information with is important to you.

In no instances do we sell your information to third parties.

BCF will only use and disclose your personal information in accordance with the Privacy Act and the Australian Privacy Principles. This may include where use or disclosure is required by law, where we have your consent to the use or disclosure, or for the purpose for which it was collected or related purposes that you would reasonably expect BCF to use or disclose that personal information.

BCF will not disclose information about you to any other individuals or organisations apart
from with our service providers that we engage on a confidential basis to help fulfil our fundraising and sponsorship activities. For example, we disclose information to our trusted
third-party providers such as:
• with our mailing house partners to send to our supporters updates on the activities of
BCF;
• with our marketing partners to help call sponsors for their support. Please be aware
that although charities are exempt from the “Do Not Call Register”, we have chosen to
respect the principles behind this register and advise our third parties not to call
anyone listed on the Register;
• with your financial institution in the case of direct debit or some credit card transaction
issues; and
• with your education institution related to the sponsorship, grant or donation.

Please note, the above list is not exhaustive, however these organisations are also bound by the Australian Privacy Principles.

BCF may also use and disclose your personal information to overseas providers such as
cloud service providers. Before we send your personal information overseas, we will take reasonable steps to ensure that the recipient will not breach the Australian Privacy
Principles, including contractual obligations to treat your personal information in substantially the same way as required under the Australian Privacy Principles.

For any other circumstances where we need to disclose your personal information overseas,
we will expressly inform you of the disclosure and obtain your prior consent.

Help us keep your information accurate
BCF aims to ensure that the personal information we hold about you is accurate, complete, up-to-date, relevant and not misleading. However, the accuracy of this information is largely
dependent on the information you provide.

To assist us with this, please contact us if you are aware of any changes required to your
personal information.

Even if you do not contact us, if we are satisfied that, having regard to the reasons for which
we hold your personal information, that personal information is inaccurate, incomplete, outof-date, irrelevant or misleading, we may take reasonable steps to correct that information.

You can access your information
You have a right to access, update and correct personal information that BCF holds about you.

Requests for access to personal information should be made by email, post or phone using
the details provided under the ‘Contact us’ heading.
Before providing access to or correcting your personal information, we may also require you to verify your identity. In the unlikely event that we are unable to provide you with access to your personal information, we will provide you with written reasons for denying access.

Enquiries and complaints
We want to hear from you. Enquiries or concerns about privacy matters, including
complaints about how BCF handles personal information and concerns that BCF has
breached the Australian Privacy Principles, should be made in writing as detailed below under the heading “Contact us”. BCF will respond to all enquiries as quickly as possible.

If you would prefer to deal with us anonymously, you are not required to provide your
personal information to us unless we are required by law to deal with individuals who have identified themselves or it is impractical for us to deal with individuals who have not identified themselves.

If you are not satisfied with how we have handled your matter, you may wish to contact the Office of the Australian Information Commissioner via the contact details listed on
www.oaic.gov.au/about-us/contact-us-page.

If you wish to make a complaint about our privacy practices, please submit a written complaint by email to info@buildingandconstructionfoundation.org.au or by post to:

Building & Construction Foundation
332 Albert Street
East Melbourne VIC 3002

In general, we will respond to your complaint within 30 days, normally much sooner. If you
are not satisfied with our response, you may make a written complaint to the Australian Information Commissioner. For more information about the Australian Information
Commissioner visit www.oaic.gov.au.

Contact us
Please contact us if:
• you have any queries in relation to the privacy policy of BCF;
• you would like to know what personal information BCF holds about you and how you
can gain access to it, or you would like to correct or update it; or
• you believe that your privacy has been breached, or if you believe that BCF has
breached the Australian Privacy Principles or the Privacy Act, and you wish to make a complaint.

You may contact us by:
• Writing to:
Building & Construction Foundation
332 Albert Street
East Melbourne VIC 3002

• Emailing: info@buildingandconstructionfoundation.org.au